The Malcom Company offers Warranty and Repair Service and guarantees prompt and reliable service. Our policy is 24 hour turn around on all repairs. We have a fully stocked parts inventory for all tools. Our service people are all factory trained and attend factory training schools on a annual basis.

Rates
Please contact our service department before returning any tools for repair. Call Malcom toll free 800-289-7505 or send us an e-mail at jonathan [at] malcom.com. Estimates will be given before work is started. Damaged tool reassembly without repair will be charged for the inspection. Tools repaired will be credited for the inspection charge.

Download Service Form
If you need repairs, please download and print out our service form (requires the free Adobe Acrobat Reader). Fill it out and send it to us with the tool to be serviced to the address shown on the form. Any questions should be directed to our Service Department at 800-289-7505, or for customers located outside the U.S., call us at 401.625-5099. Our service e-mail is
jonathan [at] malcom.com.